Apple Certified Independent Repair Provider (IRP) in Malaysia | KissMyMac®
As an Independent Repair Provider, KissMyMac® repairs your Apple devices with genuine Apple parts sourced from Apple, Apple’s own diagnostics and Apple-certified technicians, following Apple’s standard repair procedures and safety measures.
Approved by Apple since 2021. Free diagnosis, and you pay nothing if we can’t fix it. Taman Desa (KL), Damansara Uptown (PJ) and Seremban 2.
Which Apple device?
What’s wrong with it?
Genuine Apple parts
Screen check, then a written quote
Cracks, lines, flicker or no picture. We test whether it’s the display or the logic board before we quote, so you never pay for the wrong part.
Send this to WhatsAppSee iPhone repairs
Afterwards, open Settings, General, About. Under Parts and Service History, a genuine Apple part shows as Genuine.
KissMyMac® is an Apple Certified Independent Repair Provider (IRP) in Malaysia
Apple created the Independent Repair Provider programme so approved repair shops can get genuine Apple parts, tools, training, service guides and diagnostics for out-of-warranty iPhone and Mac repairs. These are our details.
Apple Independent Repair Provider
- Holder
- KissMyMac®
- Country
- Malaysia
- Company
- GOBIG TECHNOLOGY SDN. BHD. 202201024576 (1470273-U)
- Member since
- 2021
- Technicians
- Apple-certified, renewed yearly
- Listed on Apple’s directory
- Taman Desa, Kuala Lumpur and Damansara Uptown, Petaling Jaya
- Parts
- Genuine Apple, sourced from Apple
- Diagnostics
- Apple’s own tools
- Covers
- Out-of-warranty iPhone and Mac repairs
Since 2021
Check it on Apple’s websiteWhat that means for your repair
Genuine Apple parts
Sourced from Apple for iPhone and Mac repairs: displays, batteries, cameras, logic boards and video cards.
Apple-certified technicians
Apple requires every genuine-parts repair to be done by a technician who has passed Apple’s certification, renewed every year.
Apple’s own diagnostics
We test with Apple’s diagnostic tools before and after the repair, so the fault is found properly and the fix is confirmed.
Apple’s repair procedures
Every repair follows Apple’s service guides and safety measures.
Free diagnosis, No Fix No Fee
We find the fault for free. If we can’t fix it, you pay nothing.
Ready for Apple genuine repair?
Genuine Apple parts, Apple-certified technicians and a free diagnosis at all three branches. Book an appointment
Still not convinced? Check Apple’s own website.
- Open Apple’s Verify a Repair Provider page.It’s on support.apple.com, Apple’s own support site.
- Type KISSMYMAC as the provider name.One word, no spaces.
- Choose Malaysia, then Kuala Lumpur.Our Damansara Uptown branch shows under Kuala Lumpur too.
- Both branches are listed.Each one marked Independent Repair Provider, with a green tick and its full address.
Check for genuine Apple parts
iPhone keeps a record of replaced parts. Open Settings, tap General, then About. If the iPhone has been repaired, you’ll see Parts and Service History.
- Genuine: a genuine Apple part, fitted and checked the Apple way.
- Unknown: not genuine, not working as expected, or not checked after the repair.
- Used: the part came out of another iPhone.
Which iPhone do you have?
Parts it records
- Battery
- Display
- Logic board
- Front camera
- Rear cameras
Needs iOS 15.2 or later. iPhone XR, XS and SE (2nd generation and later) show the battery. iPhone 11 adds the display. iPhone 12 and later show the battery, display, logic board and cameras.
Under Apple warranty?
Apple’s IRP programme covers out-of-warranty repairs. If your device has a manufacturing defect covered by Apple’s warranty or AppleCare, Apple or an Apple Authorised Service Provider repairs it at no cost.
Everything else, we repair with genuine Apple parts: accidental damage, cracked screens, liquid damage, worn batteries, and any device past its warranty.
What repairs can KissMyMac® do?
Every repair starts with a free diagnosis. Pick your device to see repairs and prices.
- MacBook Repair & UpgradeBroken screen, battery, keyboard, speaker, logic board, water damage, SSD and RAM upgradesView
- iMac Repair & UpgradeCan’t turn on, white screen, power supply, flickering, zebra lines, SSD upgradesView
- iPhone RepairCracked screen, battery, camera, Face ID, won’t boot, stuck at the Apple logoView
- iPad RepairScreen, battery, charging port and logic boardView
- Mac mini RepairWon’t power on, logic board, storage and upgradesView
- Mac Pro RepairPower, logic board and graphics faultsView
Apple service centre or KissMyMac?
| Feature | KissMyMac® | Apple Authorised Service Provider | Unofficial repair shop |
|---|---|---|---|
| Genuine Apple parts for iPhone and Mac | Yes, sourced from Apple | Yes | Rarely |
| Apple-certified technicians | Yes | Yes | No |
| Apple diagnostic tools | Yes | Yes | No |
| Listed on Apple’s website | Yes | Yes | No |
| Repairs under Apple warranty or AppleCare | No, Apple covers these | Yes | No |
| Accidental, liquid and out-of-warranty damage | Yes | Yes | Yes |
| Logic board repair at chip level | Yes | Usually replaces the whole board | Sometimes |
| Free diagnosis, No Fix No Fee | Yes | Varies | Varies |
Not near KL, PJ or Seremban? Mail it in.
Post your iPhone, iPad or Mac to our Taman Desa branch from anywhere in Malaysia, Sabah and Sarawak included. Free diagnosis, an unboxing video on WhatsApp, and free return shipping, fixed or not.
Certified KissMyMac® service centres near you
Walk in, no appointment needed. Monday to Friday 11am to 7pm, Saturday 11am to 3pm.
Lot 203A, Second Floor, Faber Towers, Jalan Desa Bahagia, 58100 Kuala Lumpur
Areas we serve from here
98M, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya
Areas we serve from here
No. 56-1, Jalan S2 B18, Pusat Dagangan Seremban 2, 70300 Seremban
Areas we serve from here
Questions people ask
Updated October 2026
Is KissMyMac an Apple Certified Independent Repair Provider?
Yes. KissMyMac® has been an Apple Independent Repair Provider (IRP) in Malaysia since 2021. Our Taman Desa (Kuala Lumpur) and Damansara Uptown (Petaling Jaya) branches are listed on Apple’s Verify a Repair Provider page, and we also have a branch in Seremban 2.
What is an Apple Independent Repair Provider (IRP)?
An Independent Repair Provider is a repair business approved by Apple to buy genuine Apple parts and use Apple’s tools, training, service guides and diagnostics for out-of-warranty iPhone and Mac repairs. Repairs with genuine parts must be done by Apple-certified technicians.
Is KissMyMac an Apple Authorised Service Provider?
No. KissMyMac is an Apple Independent Repair Provider, not an Apple Authorised Service Provider. Both use genuine Apple parts and Apple-certified technicians. Authorised Service Providers also handle repairs under Apple’s warranty and AppleCare, while Independent Repair Providers handle out-of-warranty repairs.
Does KissMyMac use genuine Apple parts?
Yes. For iPhone and Mac repairs, we use genuine Apple parts sourced from Apple through the Independent Repair Provider programme, including displays, batteries, cameras, logic boards and video cards.
How do I verify an Apple Independent Repair Provider in Malaysia?
Go to Apple’s Verify a Repair Provider page at support.apple.com, type the provider name, then choose Malaysia and the city. For KissMyMac, type KISSMYMAC and choose Kuala Lumpur. Both of our listed branches show as Independent Repair Provider.
How do I check if my iPhone repair used genuine Apple parts?
On iOS 15.2 or later, open Settings, tap General, then About. If your iPhone has been repaired, Parts and Service History lists the replaced parts. A genuine Apple part shows as Genuine. Unknown means the part isn’t genuine or wasn’t checked after the repair.
Can KissMyMac repair my device under Apple warranty or AppleCare?
No. Apple’s Independent Repair Provider programme covers out-of-warranty repairs. If your device has a manufacturing defect covered by Apple’s warranty or AppleCare, contact Apple or an Apple Authorised Service Provider. We repair accidental damage, liquid damage, worn batteries and any device past its warranty.
Which Apple devices does KissMyMac repair?
MacBook Air, MacBook Pro, iMac, Mac mini, Mac Pro, iPhone and iPad. Apple’s Independent Repair Provider programme covers iPhone and Mac. For iPad, we tell you the part options and the price before any work starts.
How much does a diagnosis cost at KissMyMac?
Nothing. Diagnosis is free at all three branches, and our No Fix No Fee guarantee means you pay nothing if we can’t fix it.
Where are KissMyMac’s branches?
Taman Desa: Lot 203A, Second Floor, Faber Towers, Jalan Desa Bahagia, 58100 Kuala Lumpur. Damansara Uptown: 98M, Jalan SS 21/39, Damansara Utama, 47400 Petaling Jaya. Seremban 2: No. 56-1, Jalan S2 B18, Pusat Dagangan Seremban 2, 70300 Seremban. Open Monday to Friday 11am to 7pm, Saturday 11am to 3pm.
Kedai repair Apple yang diiktiraf di KL, PJ dan Seremban?
KissMyMac® ialah Apple Independent Repair Provider (IRP) sejak 2021. Kami guna alat ganti tulen Apple dan juruteknik bertauliah Apple untuk repair iPhone dan Mac, di Taman Desa (KL), Damansara Uptown (PJ) dan Seremban 2. Pemeriksaan percuma, dan tiada caj jika tidak dapat dibaiki.
TESTIMONIALS
OUR HAPPY CUSTOMERS WHO TRUSTED US
Payment Methods
We Accept All Payment Methods including Installment Plans. Repair Now and Pay Later
