Privacy Policy
GOBIG TECHNOLOGY SDN BHD (KISSMYMAC)
This Privacy Policy explains Our policies and procedures on how we collect, manage, protect and/or process Your Personal Data entrusted to us and informs You about Your privacy rights and how the law protects You under the Act. We use Your Personal Data to provide, enhance, and optimize the Services we provide, as well as to contact and support you.
By accessing and/or using Our Platform and/or Services, You agree to the terms of this Privacy Policy and thereby consent to Our Collection, use and disclosure of Personal Data in accordance with the terms herein.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Act refers to the Personal Data Protection Act 2010 of Malaysia.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this privacy Policy) refers to GOBIG TECHNOLOGY SDN BHD (KISSMYMAC).
- Personal Data refers to any information that relates directly or indirectly you, from which you may be identified.
- Services refers to application.the processing and handling of Your request, which includes, but not limited to, diagnostic, repair, optimization of computer or computer systems, mobile devices, upgrade or support services, as well as the rendering and execution of such diagnostic, repair, optimization, upgrade or support services including but not limited to hardware and software troubleshooting, virus/malware removal, data backup/recovery, network support, and security enhancements to ensure the secure and efficient functioning of computers or mobile devices or other hardware products and systems. .
- You/Your means the individual accessing and/or using Our Platform and/or Services, or the company, or other legal entity on behalf of which such individual is accessing or using the Platform and/or Services, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
In the course of your present or future dealings with us via our physical stores or platforms, We may ask You to provide Us with certain personally identifiable information which may include, but is not limited to:
- Name;
- National Registration Identity Card (NRIC No.);
- Email address;
- Phone number;
- Login/admin Pasword;
- Username;
- Password;
- Payment information;
- Location details such as Your address, city, or country; or
- Any other data such as personal preferences, requirements, or comments
- When You contact us through Our Platform relating to any of our products or Services;
- When You use access and/or use Our Platform and/or Services;
- When You filled up, including registration forms, application forms, product or service request forms, signing up forms and other forms, whether online or offline;
- When You subscribe to our advertisement information;
- When You contact us or when You request that We contact You;
- When we receive references from third party sources, where You have given Your Consent for the disclosure of Personal Data relating to You, and/or where otherwise lawfully permitted;
- When you submit Your Personal Data to use for any reason; or
- When we collect Your information from any publicly available sources.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Platform, including to monitor the usage of our Platform.
- To manage Your account: to manage Your registration as a user of the Platform and/or Service.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products and/or the delivery of our service, verifying Your identity as our customer, processing your request for the Serviecs and delivery of the products to You.
- For Warranty Guarantee: For the registration administration and/or provision of warranty and/or service guarantee provided in relation to the products or Services purchased by You.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You: With news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Platform and/or Service users are among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Platform, Services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal data with Service Providers includes, but is not limited, individuals employed by the Company or third-party companies to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in monitoring or analysing the use of our Platform and/or Service.
- For business transfers: We may share or transfer Your personal data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your personal data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your personal data with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal data for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the provision of the services or the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will ensure that all Personal Data is destroyed or permanently deleted when such data is no longer required.
The Company will also retain Usage Data for internal analysis purposes.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data agency) to comply with the applicable laws, regulations, code of practice, guidelines, legal process, government request or in assisting law enforcement and investigations by the relevant authorities in Malaysia.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation;
- Protect and defend the rights or property of the Company;
- Prevent or investigate possible wrongdoing in connection with the Platforms and/or Services;
- Prevent or report any crime including fraud, bribery and/or money laundering; and
- Protect against legal liability.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Links to Other Websites
Our Platform may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
This Privacy Policy was last updated on 2023/05/13
Contact Us
If you want to contact us with specific queries or concerns in relation to his Privacy Policy, or if you have any questions or complaints as to how Your Personal Data is collected, used, disclosed and/or processed by Us, please contact us at our Contact Page.